Mini Mania values your privacy as much as you do. Here are some of the steps we take to ensure your confidential information is protected:

• Mini Mania's on-line ordering system is secured through SSL encryption, and our customer database resides behind firewalls for protection against electronic intrusion.
  
  
• Mini Mania does not sell or distribute its customer list or mailing lists in whole or in part to any unrelated third party companies.
  
  
• Any information you enter in our on-line surveys is kept in a database which is separate from your name and address which you might enter on a separate screen. We have no way to correlate data between the two databases. Approximately every six weeks, we mail our latest sales flyers targeted to cars you own, according to our records. If you wish to stop receiving any of our sales flyers or other occasional mailings, please call our office or send an email to [email protected]; let us know your customer number, and we'll remove you from our mailing list promptly.
  
  
• From time to time we send out e-mail newsletters, geared toward either Classic Minis or New MINIs. If you prefer not to receive these newsletters, please follow the UNSUBSCRIBE instructions at the end of the newsletter. Every attempt is made to remove your name from the e-mail list in a timely manner; however if you continue to receive unwanted emails from us, please send a message to [email protected].

If we can answer any further questions for you about our Privacy Policy, please feel free to contact us by e-mail or phone.

Mini Mania Business Hours:

Monday through Thursday, 9am to 4pm

Friday, 9am to Noon
(West Coast times.)

Prices:
In an effort to offer the lowest possible counter prices, our costs are subject to constant review and revision. We do not rely on artificially high list prices! For that reason, prices in this special offer are good only through the expiration date. Sale prices will be honored through the printed expiration date. Prices on some items are limited to stock on hand. We are not responsible for printed errors in pricing and reserve the right to correct such errors.

Shipping:

Domestic: By the least expensive way, usually USPS or UPS, unless otherwise specified. All shipping costs are paid by the customer. Next Day service not available on Internet placed orders.

Core Charges: Some rebuilt items require exchange units. To receive core refund, return serviceable core along with copy of your invoice. Shipping cost is the responsibility of the customer.

Payment: We accept various means of payment: C.O.D., VISA, Mastercard, Cashiers check, money order. UPS/FedEx charges $15.00 for C.O.D. service. C.O.D. orders must be paid by cashiers check or money order. COD orders are not accepted for shipments outside of the United States. Returned checks will be subject to a $25.00 service charge. If the check is not satisfied within 30 days, after notification, it will be subject to 3 times the amount of the check, no less than $100 or more than $500.00, plus the amount of the check.

Warranty: All parts are warranted against defects in material and workmanship. Warranty will not cover labor, failure of related components, failure from faulty installation or misuse, nor will liability exceed the cost of the original component. With all claims, a copy of the original purchase invoice must be provided.

Satisfaction Guaranteed:  All sales are guaranteed to satisfy your expectations or the product may be returned for credit within 15 days (Shipping charges NOT refundable unless product is defective). A 20% restocking fee will be charged for returns after 15 days. No returns of special orders, books, videos or electrical components.

530-470-8300 Tech Support/Orders
(800) 94MANIA (800-946-2642) Orders only please
(800) MANIA01 (800-626-4201) Toll free FAX line.
530-470-8388 Local/International FAX line.
E-mail: [email protected]

• Returned items must be in original condition, in original packaging, unused, uninstalled and re-salable, with all documentation intact to be eligible for refund or credit.
• Electrical Components, VHS Tapes, DVDs, Software or Software Devices, Books and Special Order or Custom Built Items cannot be accepted for return.
• Call Mini Mania right away if your shipment arrived damaged, and send photos of the damaged shipping box and merchandise to [email protected].
• Use the Returns form included in your shipment to indicate what is being returned, and the reason. Only items eligible for return are listed on the Returns form.
• Include a copy of the original invoice in the box, including the completed return form included with the shipment. There is a pre-printed return label for your convenience.
• Mini Mania must receive returned items within 15 days of your original receipt of the product to be eligible for a full refund. Items received between 15 and 45 days from date of receipt, or received without a copy of an Invoice and Return form are subject to a 15% re-stocking fee, and are eligible for store credit only. Returned items are subject to inspection prior to issuance of refund or credit. Credits or exchanges cannot be issued for used or incomplete returns. Items determined as ineligible for credit can be shipped back to the customer upon request, at customer's expense. Unclaimed ineligible return items will be disposed of after 30 days.
• Send your package pre-paid and traceable to:
  
  Mini Mania, Inc. Attn: Returns Dept.
  870 Gold Flat Rd., Suite A
  Nevada City, CA 95959

MiniMania is not obligated, but reserves the right to reject or remove objectionable content at its sole discretion. If approved, your review will appear in its entirety. We will not edit out any content, although we will strike out any references to the following:

• Website addresses
• Phone numbers
• Personal or business addresses
• Email addresses